OIT Home
Contact Us!
- Help Desk Hours: 7:00 am - 10:00 pm, M-Th; 7:00 am - 6:00 pm, F
- Help Desk Location: The ZONE in the ILC, First Floor.
- Phone: 208.426.4357
- Web Self Service: Help Desk Self Service
- Email: helpdesk@boisestate.edu
- Interact: Follow us on Twitter @BoiseStateHelp
- Keep on Top of Outages: Subscribe to @BoiseStOutages on Twitter
News
- Learn why it's not a good idea to tell Google you're younger than 13.
- Students, faculty and staff can checkout iPads, laptops, and video and audio recorders @ the Zone.
- 35 Quick Tips for Google+!
- Read about Google's new privacy policy update.
- Learn why SharePoint provides a foundational technology for the forthcoming Unified Web Experience.
- Google Gal talks about using Google+ Pages to organize your Google+ content.
- Learn how to sign up for a free NVivo 9 introductory webinar.
Max's Blog - The Roadmap Project (aka The University Project)
Max Davis-Johnson, associate vice president and chief information officer, blogs regularly about his vision of transparency, customers and collaboration.
A best practice is a method or technique consistently showing results superior to those achieved with other means.
One of the critical best practices for a successful higher education enterprise system project is when the project is not just an information technology project, but is a University project.
This means not only is there a perception it is a University project, but there is the reality of it being a University project.
The fact that the Boise State Roadmap Project will impact and touch all students, faculty, and staff at some point during and after the project certainly gives the appearance of a University project. If it were just the Office of Information Technology leading, managing and implementing systems, however, it would not truly be a University project.
Systems Status
- Main Website:
Website Uptime - Blackboard:
Website Uptime - BroncoWeb:
Website Uptime
Follow @BoiseStOutages on Twitter to keep up with system outages and impacts.
Scheduled Maintenance
PeopleSoft maintenance may occur during payday weekends.
Updates & Patches
Many faculty and staff computers receive critical Windows Updates as well as other Microsoft application updates automatically from the Office of Information Technology.
Scheduled Windows Updates are pushed to supported areas the third week of each month.
Mac users receive updates through the Software Update application, via Apple > Software Update.
After-Hours Support
To report major systems outages only outside the 7:00 am - 10:00 pm M-Th or 7:00am - 6:00 pm F work hours, call the OIT Network Emergency After-Hours phone number at 426-BNET.
For all other after-hours issues, contact the OIT Help Desk.