OIT Home
Contact Us!
- Summer Help Desk Hours: 7:00 am - 6:00 pm, M-F.
- Help Desk Location: The ZONE in the ILC, First Floor.
- Phone: 208.426.4357
- Web Self Service: Help Desk Self Service
- Email: helpdesk@boisestate.edu
- Interact: Follow us on Twitter @BoiseStateHelp
- Keep on Top of Outages: Subscribe to @BoiseStOutages on Twitter
News
- Google Groups gets a major facelift.
- Learn how to dress up your PowerPoint presentations with SmartArt in MS Office for Windows and Mac.
- Introducing Google Drive!
- Congratulations to Efren Velazquez, Top Ten Scholar at Boise State, and terrific OIT student employee!
- You can now share your contacts in Gmail.
- New productivity applications have been added to Google Apps and BroncoMail. Learn more about Spanning Calendar Undelete, SlideRocket and Lucidchart.
- Add visual sketches to your mobile email with Scribbles for Gmail.
Max's Minute: Lessons Learned from the Bronco App-athon
Max talks about lessons learned from the first annual Bronco App-athon held March 2-4. Teams of student developers came together for a marathon coding session, building a variety of mobile apps and designing concepts of interest to the University's student population.
Lessons learned that can be applied to the Office of Information Technology include the advantages of sharing and collaborating through teamwork, the importance of having passion for the work, leveraging the concepts of agile development, and thinking big to produce great results.
Read more from Max on BroncoBytes.
Systems Status
- Main Website:
Website Uptime - Blackboard:
Website Uptime - BroncoWeb:
Website Uptime
Follow @BoiseStOutages on Twitter to keep up with system outages and impacts.
Scheduled Maintenance
PeopleSoft maintenance may occur during payday weekends.
Updates & Patches
Many faculty and staff computers receive critical Windows Updates as well as other Microsoft application updates automatically from the Office of Information Technology.
Scheduled Windows Updates are pushed to supported areas the third week of each month.
Mac users receive updates through the Software Update application, via Apple > Software Update.
After-Hours Support
To report major systems outages only outside the 7:00 am - 10:00 pm M-Th or 7:00am - 6:00 pm F work hours, call the OIT Network Emergency After-Hours phone number at 426-BNET.
For all other after-hours issues, contact the OIT Help Desk.

