Contacts for OIT Business Services

E-mail:  OIT_Business@boisestate.edu, Ext. 61433, Fax 334-2166, Web Site:  http://oit.boisestate.edu/busservices.htm

Service

Contact

Billing Problems or Questions for: Printing & Graphics, Postage, Telephone, Hardware Repair, Web Center, and other OIT services charges E-mail:  OIT Business via GroupWise, please include as much detail as possible. 
Boise State Calling Cards Application form available on the web at http://oit.boisestate.edu/images/Calling_Card_Application.pdf.  click on Other Information or e-mail OIT Business via GroupWise
Boise State Cell Phones Review policy information, vendor information, and PDA information at:  http://oit.boisestate.edu/cell_phones.htm.  
Make changes to University owned cell phones by          e-mailing OIT Business via GroupWise.
Computer Order Form for all University Machines http://helpdesk.boisestate.edu/hardware/order/index.shtml
Technology Services Help Desk, Account Request Form, Lab Information, Test Scanning, Hardware Repair, http://oit.boisestate.edu/cs/,   or call x64357.
Data Line Work Orders-Move, Change or Install a Data Line Submit a Data Line Request form at: http://helpdesk.boisestate.edu/hss.shtml, click on Telephone & Data Service Requests
Dept ID/Grant Changes Submit the Dept ID or Project/Grant Change Form located on the web at http://network.boisestate.edu/Telephone/deptIDchange.htm.  
Directory Changes – Individual Listings –

Updated Weekly

 

Make individual listing changes on the web at http://oit.boisestate.edu/sdirectory/changes.htm. A nine-digit employee ID number is required to make a change. 
BSU Directory Changes Department Directory, Updated Weekly Send changes by GroupWise e-mail to OIT Business.
Boise State Directory Access

Web Based Qwest Directory Access

State of Idaho Directory Access

The searchable directory and PDF formatted faculty/staff directories may be accessed at via http://www.boisestate.edu/directory/.
Qwest Directory Hard Copy Order Number Call 1-800-422-8793 to place your order.
Harassing Telephone Calls, Voice Mail Threats Campus Police, x61453
Mail Services Information, Mail Stops, Building Abbreviations, Postal Regulations, FedEx & DHL Orders http://oit.boisestate.edu/mailservices/, or call x61693.
Printing & Graphics Orders or Information Website: http://oit.boisestate.edu/printing/, or call x61269
Report Requests:  To request long distance, local call, equipment, calling card, or off-campus line reports, printing & graphics, or mail services reports. E-mail: OIT Business via GroupWise

 

Telephone & Network Services Web Site:  http://network.boisestate.edu/
Off-Campus Line Installs, Cancellations, or Changes E-mail OIT Business at OIT_Business@boisestate.edu
Telephone Trouble Tickets:

To report telephone or line trouble.  

Submit a Service Request at Help Desk Self Service: If immediate service is required, call x61433, 61398, x63093 (in that order until you get a response) and give them the Call ID number and explain the reason for immediate service.
Telephone Work Orders:

Move, Change, or Install a Telephone, Password Re-sets

Submit a Service Request at: http://helpdesk.boisestate.edu/hss.shtml.   If immediate service is required, call x61433, 62743, x63093 (in that order until you get a response) and give them the Call ID number and explain the reason for immediate service.
Telephone Instruction or Training, Conference Call information, 800# Service information, Headset information, or other telephone questions. E-mail OIT Business Services via GroupWise or call x61433.
University Webmaster

Web Site:  http://www.boisestate.edu/webcenter/, or call x61315 for assistance with web design or development.

Other OIT Questions Call x61433 or e-mail OIT Business