University institutional messaging policy allows “want to know” information to be sent via email to all University faculty and staff.
- All mass email messages intended for University employees must go through the Office of Communications and Marketing.
- All communication intended for University students must go through the Office of the Vice-President for Student Affairs.
“Must Know” information (e.g. “Employee benefits enrollment is now open…” or “The Boise State connection to the Internet has been damaged. We expect it will be restored soon…”) will be delivered by mass e-mail or other electronic communications originating from the office of the President, Provost, Vice-Presidents, or Human Resource Services.
All other messages intended for mass email must be sent to the Director of Communications and Marketing at firstname.lastname@example.org. Communications and Marketing, along with the requester, will determine the best method of delivery.
Supervisors of staff without University e-mail are responsible for notifying their employees.
Other Institutional Messaging Communications
Urgent or emergency information will be delivered by voice messaging, text messaging and other means as determined by the Executive Director Campus Security and Police Services via the University’s emergency notification system.
University employees and the public may dial 334-2296 to hear a message on current University status.
“Must Know” Information
“Must know” information (e.g. “Due to bad weather the University will close…” or “An electrical cable to the SUB has been damaged and electrical power will be restored…”) will be delivered by mass voicemail system from the President, Provost, Vice Presidents, Director of Communications and Marketing, and/or the Director of Risk Management.
No other mass voicemail is permitted.
“Want to Know” Information
“Want to know” information (e.g. “Student government elections will be held tomorrow…” or “Tonight’s basketball game…”) will be delivered via web pages or similar software dispersed throughout the University web presence through the Office of Communications and Marketing. Anyone at the University may request the information to be posted by sending to email@example.com.
Communications and Marketing will evaluate the information for content, style, etc. and determine the best method to disseminate the information.
All communication intended for University students must go through the Office of the Vice-President for Student Affairs.
Customized Mass Emails through Printing and Graphics
The Office of Printing and Graphics is capable of delivering targeted messages to large numbers of e-mail addresses. In addition, direct mass e-mail software is commercially available.
The Office of the Registrar provides a query request form that can generate a targeted email list for distributing mass mailings to a target audience.
Any individual sending mass e-mail from Boise State is personally responsible to follow state and federal laws and guidelines regarding junk mail and spam.
Of course, the OIT Help Desk is available for any questions you may have about institutional messaging. Contact us at 426-4357 (HELP), or via e-mail at firstname.lastname@example.org.