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Contact the Help Desk

About Password Resets

If you have difficulty changing your password, please contact the Help Desk by phone at (208) 426-4357 or visit one of our Zone locations (see below).

Passwords can only be changed over the phone or in person; for security reasons, requests via e-mail or Help Desk Self Service to reset passwords will not be honored. We will ask your for information to confirm your identity before your password is changed.


Visit the Zone

  • Help Desk @ The Zone – Interactive Learning Center
    ILC, Room 128
    Monday – Thursday, 7 am – 10 pm / Friday 7 am – 6 pm / Sat & Sun, 10 am – 6 pm
  • Help Desk @ The Zone – SUB
    SUB, near Fresh Express
    Monday – Friday, 8 am – 8 pm