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Announcing Our New Help Desk @ Zone in Keiser Hall!

Keiser Hall Zone

We’ve excited to announce our newest Zone location in Keiser Hall, which marks our fifth Zone and the first within the heart of Boise State’s residential life.

According to Mark Fitzgerald, Director of Customer Care, “Our new Help Desk @ The Zone location in Keiser Hall opens up access and services where students live and study. We hope not only to become a greater part of the student experience, but also help students in their academic success at the University.”

Similar to existing Zone locations in the Interactive Learning Center, SUB, Multipurpose Building, and MBEB Buildings, the new Help Desk @ The Zone – Keiser Hall offers a wide variety of technology service and support resources, including equipment checkout (laptops, tablets, calculators, etc.), hardware and software assistance.

BroncoPrint scan/print/copy service is also available, as are public computer kiosks.

“Our Zones have been a phenomenal success,” says Fitzgerald, “and a model many throughout higher ed and business have sought our guidance on how to run.”

The new Help Desk @ The Zone – Keiser Hall is located in the building’s lobby, and is open 10:00 am – 7:00 pm Monday – Thursday & Friday 10:00 am – 6:00 pm during the Fall 2016 semester.




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