Skip to Main Content
Mobile Menu

NEWS

We’re Here to Help!

We are the Office of Information Technology at Boise State University and we’re here to help! Visit our website, stop by one of our Zone locations, email us at helpdesk@boisestate.edu, or give us a call at (208) 426-4357.

Video Transcript: We're Here to Help

Intro music with an aerial view of the Boise State University “B” sign in front of the administration building.

>> MICHELLE: We are the Office of Information Technology

>> EMILY: and we’re here to help.

>> NARRATOR: Whether you’re a student wanting help with your free copy of Microsoft Office or an instructor wanting Camtasia Studio for your laptop, we’re here to help. And, we can install most software over the network while you’re on the phone.

Do you need immediate help with technology in a classroom? Our Classroom Support team is here to help. Just call the help desk and we’ll be there in minutes.

>> HARDWARE TEAM: We’re here to help.

>> NARRATOR: Drop by any of our three Zone locations for immediate support. Whether you want to check out an iPad or camera, update your personal laptop, or use one of the BroncoPrint stations, we’re here to help.

>> HELP DESK STUDENTS: We’re here to help.

>> NARRATOR: And, we’ve just opened the “Faculty Support Center” on the third floor of the Micron Business and Economics Building. We’re here to help faculty and staff understand the technology in our classrooms, check out equipment, or just get your computer tuned up.

>> MARC: And we’re here to help.

>> NARRATOR: Blackboard, clickers, Collaborate, and lecture capture: our Learning Technology Solutions team is here to help with all your teaching and learning technology needs.

>> LTS TEAM: We’re here to help.

>> NARRATOR: Do you want to improve your skills with Microsoft Office, our Google G Suite Apps, or video production? The OIT Communications team is here to help.

>> COMMUNICATIONS TEAM: And, we’re here to help.

>> NARRATOR: Do you have a question about a technology invoice or bill? Our OIT Business Services office is here to help with with all your billing research.

>> ISOBEL: And we’re here to help.

>> NARRATOR: Get your website up to date and tuned for accessibility and search engine optimization. Our WordPress and Web Accessibility teams are here to help.

>> WORDPRESS TEAM: We’re here to help.

>> NARRATOR: Do you need storage or compute power for your research? The Office of Research Computing is here to help.

>> RESEARCH COMPUTING TEAM: We’re here to help.

>> NARRATOR: Are you ready to implement or upgrade technology in your area? The OIT Project Management Office is here to help.

>> LTS TEAM: We’re here to help.

>> NARRATOR: Whatever your technology needs are this semester, we’re the Office of Information Technology, and we’re to help.

>> ALL: We’re here to help.

This entry was posted in Help Desk @ the Zone, Zone and tagged , , . Bookmark the permalink.