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Help Desk @ the Zone

Come Visit The Help Desk at The Zones

The Help Desk at the Zone provides many walk-in services. We service laptops and mobile devices. You can get help with software at The Zones. You can print at The Zones and over 80 BroncoPrint stations around campus. Come try … (Read More) Come Visit The Help Desk at The Zones

We’re Here to Help!

We are the Office of Information Technology at Boise State University and we’re here to help! Visit our website, stop by one of our Zone locations, email us at helpdesk@boisestate.edu, or give us a call at (208) 426-4357. (Read More) We’re Here to Help!

Help Desk at The Zone – Winter Break Hours

The Help Desk at all Zone locations will have reduced hours Dec. 17, 2016 – Jan. 8, 2017. Regular hours for all Zone locations resume Monday, Jan. 9, 2017. The Zone at the Interactive Learning Center Friday, Dec. 23, 2016, through … (Read More) Help Desk at The Zone – Winter Break Hours

Announcing Our New Help Desk @ Zone in Keiser Hall!

We’ve excited to announce our newest Zone location in Keiser Hall, which marks our fifth Zone and the first within the heart of Boise State’s residential life. According to Mark Fitzgerald, Director of Customer Care, “Our new Help Desk @ The Zone location in Keiser Hall … (Read More) Announcing Our New Help Desk @ Zone in Keiser Hall!

New Computer Restart Policy Improves Security Across Campus

The Office of Information Technology (OIT) is implementing a new computer restart policy to ensure all computers receive security, software and operating system updates in a timely manner. Computers that aren’t restarted regularly may have out-of-date software, and can pose … (Read More) New Computer Restart Policy Improves Security Across Campus

You’re Invited! Help Desk at The Zone Celebrates Five Years!

On June 8, 2011, the Office of Information Technology opened Boise State University’s first Help Desk at The Zone walk-in help center. Fast forward five years and my, how we’ve grown! We now have four Zone locations, with a fifth location opening … (Read More) You’re Invited! Help Desk at The Zone Celebrates Five Years!