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Improving Lecture Capture to Increase Faculty Adoption and Student Engagement

Tech Smith

TechSmith recently published a case study on how the Office of Information Technology consolidated lecture capture technology to increase student engagement and faculty adoption, and save $350,000 each year.

In our ongoing efforts to standardize classroom technologies, we found the multiple lecture capture solutions in use due to decentralized decision-making were causing confusion for faculty, difficult to manage by technical support staff, and unable to accommodate flexible learning environments. Engagement with students was on a downward trend.

These multiple solutions were also costing the University an enormous amount of money each year.

By moving lecture capture to TechSmith Relay, we replaced hardware with software, thereby reducing onsite support costs. Lecture captures are now hosted in the cloud, eliminating the need for onsite hosting equipment. We can now make lecture capture available in any general classroom. Faculty now have consistent, streamlined tools available to edit and manage their content.

As a result, not only are we saving $350,000 annually in support, licensing, maintenance and hardware costs, but student engagement with lecture capture has markedly increased.

Read about the case study at

For additional information about lecture capture at Boise State, contact the Help Desk at (208) 426-4357, or email

Coming May 30: Additional Security Questions in PeopleSoft

Images of a security lock

On Tuesday, May 30, the Office of Information Technology will implement additional security measures to protect your privacy when accessing certain information in PeopleSoft (also known as Student Center).

Beginning May 30, you will be asked to verify your identity by entering your date of birth and last 5 digits of your social security number in order to view direct deposit and W-2 information.

Screenshot of additional security questions in PeopleSoft

If you have questions about this change or need assistance with the additional security steps, please contact the Help Desk at (208) 426-4357.

Log In to EDUCAUSE With Your Boise State Credentials


Are you a member of EDUCAUSE?

We recently experienced a problem that may have prevented you from signing in to with your Boise State username and password, but that’s now fixed.

Now you can browse to, click on LOGIN, and then scroll down the page to find “Boise State University.” Sign in with your Boise State credentials.

If you have any questions about logging in to EDUCAUSE with your Boise State account, contact the Help Desk at (208) 426-4357, or email

Registration Required to Use Bronco-Guest Wireless

Bronco-Guest wireless registration screen

Beginning Wednesday, May 17, you’ll need to register your device in order to use the Bronco-Guest wireless network. Once you provide and verify a valid email address, you can use Bronco-Guest for seven days. If you continue using Bronco-Guest, you’ll need to re-register weekly.

The Office of Information Technology recommends that students connect to wireless using the Boise State eduroam network. Eduroam is the secure, encrypted wireless network intended for regular use by students, faculty and staff.

More information about this change and answers to frequently asked questions can be found on the Office of Information Technology website.

To connect to Bronco-Guest on May 17, follow the instructions on our Bronco-Guest wireless web page at

If you need assistance connecting to a wireless network, please contact the OIT Help Desk at (208) 426-4357 or email

Is Your Office 911 Info Current?

911 Emergency Info

While Cisco IP phones can be moved around yet remain fully-functional, moving presents a problem of maintaining accurate 911 information.

If 911 responders don’t know where you’re located, that’s a bad thing.

It is the responsibility of anyone who moves a telephone at Boise State to immediately provide updated 911 information using the Directory Change Request Form.

Make sure your location is current in our records. For questions, contact the Help Desk at (208) 426-4357, or email

Learn About Assistive Technologies for the Blind and Visually Impaired

Assistive Technology

How do assistive technologies work, and how do people who use these technologies experience websites?

Mike Gibson from the Educational Access Center will give presentations May 10, 16, and 24 on “JAWS and Magnification Access” highlighting the history, variety, and use of screen reader and magnification access assistive technologies.

Special guest Larry Henrie, Assistive Technology Instructor with the Idaho Commission for the Blind and Visually Impaired, will also present at the session scheduled for May 16.

To register, visit the Office of Information Technology’s website at

New Project Reporting Tool

Project Status Tool

Our Project Management Office (PMO) has recently introduced a new project status reporting tool available on the Office of Information Technology’s website at

By choosing Project Reporting from the navigation menu, you can view projects scheduled to go live in the next 30 days, other projects the PMO is actively working on, and all of the projects in the Project Management Office’s backlog.

For more more information about this new project reporting tool, contact

PeopleSoft Maintenance Scheduled April 21-22

PeopleSoft Maintenance

PeopleSoft (including Student Center) will be unavailable due to maintenance beginning Friday, April 21 at 5:30 pm, and continuing though Saturday afternoon, April 22.

The Office of Information Technology will update PeopleTools software during this time.

Because PeopleSoft provides data to many of our web applications, this maintenance downtime will also impact functionality for:

  • Blackboard LMS Middleware (not Blackboard Learn)
  • Change My Major
  • Orientation Registration
  • View Disbursements

For questions or more information, please contact the Help Desk at, or call (208) 426-4357.

Highlights from the Sixth Annual Bronco Appathon

Bronco Appathon 2017

57 students organized into 15 teams gathered at the Interactive Learning Center to participate in a marathon coding competition during the sixth annual Bronco Appathon, held March 10-12.

Teams were given 42 hours to develop an app and plan a presentation to demo the application before a panel of judges. App ideas this year ranged from the practical to the profound in entertainment and technical maturity. “Every year the apps keep getting better and better, and this year all the apps were really incredible,” said Boise State Associate Vice President and CIO Max Davis-Johnson.

Judges from Boise State and local industry partners evaluated all 15 presentations and choose the following winners:

First Place – Team ARVRA ($500 per team member)

Stephanie Labastida, Audrey Miller, Daniele Moro

Jacob Bell (not pictured), Stephanie Labastida, Audrey Miller, Daniele Moro

Team ARVRA created “Show Me,” a self-paced, interactive training application.

Second Place – Team Trappist-4 ($300 per team member)

Miguel Ayala, Brook Cassity, Andrew Mason, Lauren Tomlinson

Miguel Ayala, Brook Cassity, Andrew Mason, Lauren Tomlinson

Team Trappist-4 not only designed their own shirts, they also created a Farmer’s Market experience application, allowing users to pre-order goods and learn about vendors.

Third Place – Team Appetyte ($100 per team member)

Luke Bosse, Greg Braiser, Jake Carns, Brendan Tierney

Greg Braiser, Luke Bosse, Jake Carns, Brendan Tierney

Team Appetyte developed a app to help you find a place to eat if you’re feeling indecisive.

Best Design – Team Trappist-4 ($250 per team member)

View team details above.

Best Novice – Team Trappist-4 ($250 per team member)

View team details above.

According to Davis-Johnson, this year’s Appathon stood out due to the number of students and teams participating, and the students’ high level of technical aptitude and commitment. “They’re serious very year, but they all seemed serious this year. This was our sixth Appathon, we gave them a lot of advice on how to approach it, and they took that to heart. Plus, it’s always an opportunity for students to earn quite a bit of money.”


This year’s Bronco Appathon was sponsored by:

  • Office of Information Technology
  • Associated Students of Boise State University
  • College of Business and Economics
  • College of Engineering
  • Transportation and Parking Services
  • Boise State Bookstore
  • Advanced Systems Group (ASG)
  • ComputNet, Inc.
  • Blackboard
  • ZenWare
  • Micron Foundation
  • WhiteCloud Analytics
  • Boise Cascade Company
  • Xtreme Consulting
  • Swire Coca-Cola
  • Bardenay Restaurant & Distillery

We’re grateful for the generosity of all our sponsors!

For more information about the Bronco Appathon, contact

Mobile Device Backups Are Important


For the most part we’ve moved beyond the need to constantly connect our phones and tablets to a computer to back up our data. There are several options available to ensure iOS and Android devices are wirelessly backed up, but you may not be taking advantage of these services.

Since devices are usually updated over the air, you may find yourself in trouble if the update goes awry and you don’t have a recent backup available to help you recover your data.

Also, Apple is soon releasing a significant update for iOS 10. Version 10.3 will introduce a new file system, APFS. While there have been no reports of beta testers having difficulty with or losing data due to this new file system change, it is highly recommended you back up your device(s) before updating (Apple will also warn you to back up your data before the update begins).

Here’s info backup options for both iOS and Android devices:


Automatic Wireless Backups

  • Launch Settings, then tap iCloud > Backup
  • Connect your device to a power source (if possible)
  • Connect to a wi-fi network
  • Check to be sure you have enough available space in iCloud for the backup (if not, 50 GB of storage space is only .99 per month)

Manual Wireless Backups

  • Launch Settings, then tap iCloud
  • Select Backup, and make sure “iCloud Backup” is on
  • Tap Back Up Now (be sure to stay connected to your wireless network until the process completes

Wired Backups

  • Open iTunes, and connect your device to your computer
  • Select your device within iTunes
  • Click Back Up Now

Detailed backup info for iOS devices can be found on Apple’s website.


Wireless Backups

  • Use the Android Backup Service:
  • Launch the Settings app on your Android device
  • Under “Personal,” tap Backup & reset 
  • Tap Back up my data and switch it on

Wired Backups

  • Connect your Android device to your computer with a USB cable
  • On the Android device, pull down the main menu and select USB Connection
  • Choose USB Mass Storage and tap OK
  • On your computer, you’ll see a new drive or “Removable Disk” on your computer. Open the drive and copy all the contents to a folder on your computer.

Detailed backup info for Android devices can be found on Google’s website.

Need Assistance?

Contact the Help Desk at (208) 426-4357, or email