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Phone Services

Phone Services

The Office of Information Technology maintains Boise State’s telecommunication systems. This site provides information about your desk or cell phone, voicemail, conference calls and directory services.

Billing Research

OIT Business imposes a billing research fee of $36.00 per hour, billable in 1/4 hour increments.

This fee applies to requests for materials such as copies of non-current customer toll statements, or prior service unit billings; investigations of non-current information on service until billings or billable repairs; and requests for other documentation or historical records.

The billing research fee applies for any requests for research older than 90 days.

This fee does not apply to normal, day-to-day customer billing services.

For more info, please contact OIT Business at (208) 426-1433, or email

Need Assistance?

For questions about Phone Services, contact the Help Desk at (208) 426-4357, or email