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Apple macOS and Mac OS X

The OIT Help Desk provides full support for Apple devices using macOS Sierra and Mac OS X 10.10 – 10.11, along with standard desktop productivity applications such as Microsoft Office for Mac.

How to Request macOS or Mac Software

To request an installation of Mac OS X, or standard software such as Microsoft Office, contact the Help Desk at 208-426-4357, or   email

How to Use macOS

Basic information about how to use macOS is available on Apple’s website.

Need Assistance?

For assistance, contact the Help Desk at 208-426-4357, or email

Common Issues

Virtual Environments and Boot Camp:

  • vmWare Fusion software offers the ability to run Microsoft Windows within macOS.
  • Boot Camp allows Apple computers to boot natively in Microsoft Windows.
  • Microsoft Windows can be provided for faculty and staff per our Microsoft site license.
  • The Help Desk can install, configure and troubleshoot Microsoft Windows in vmWare Fusion or Boot Camp.